Marketing Insights & Strategy Manager

Salary: £40,000 - £54,000

Location: Coventry (Hybrid)

Job type: Full time, 37 hours per week

Closing date: 20 November 2026

LET'S CUT STRAIGHT TO IT

At Severn Trent, our people are at the heart of everything we do. We're in the top 5% of utility companies worldwide for employee engagement, and we're equally proud of our strong Glassdoor score, reflecting how much our people love working here. Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace. If you want to do more, because you care, we want you on our team.

LET'S TELL YOU MORE

As our Marketing & Campaign Manager, you'll lead our water and waste behaviour change strategy, turning customer insight and creative thinking into actions that save water, keep sewers flowing and protect the environment.

You'll shape our Next Gen audience strategy, create distinctive campaigns and use insight and performance data to understand what works. Working across operational, customer and agency teams, you'll take ideas from strategy through to delivery and measure their impact.

You'll join us for 37 hours per week, with flexible working arrangements.

HOW WE WORK

You'll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That's why we value in-person moments to keep our culture alive, but also understand the flexibility working from home can bring. You'll usually find us in the office, but working from home is supported when you need it.

WHAT WE'RE LOOKING FOR

• Proven experience delivering behaviour change or integrated marketing campaigns
• Strong understanding of behavioural principles and how to apply them
• Experience using insight and data to shape decisions and evaluate impact
• Confidence moving between strategic thinking and hands-on delivery
• Experience working with multiple stakeholders and competing priorities
• A degree or equivalent professional experience in marketing, behavioural science, psychology, communications or a related discipline
• Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality, as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We're looking for people who want to get involved, be part of something bigger, and make a difference because they care.

HOW WE'LL REWARD AND CARE FOR YOU IN RETURN

• It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. You'll also contribute to the environment and community. Some of our benefits include:
• 28 days annual leave, with the option to buy or sell up to 5 days
• Annual bonus of up to £2,250, dependent on company performance
• Leading pension scheme, with up to 15% company contribution
• Family-friendly policies, including a year's paid maternity or adoption leave
• Share schemes and electric vehicle scheme
• Dedicated development opportunities through our Academy
• Up to two paid volunteering days each year

LET'S GO

We can't wait to hear from you. Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date.