Director of Communications & Digital (6 Month FTC)

About Choose Love

Choose Love provides refugees and displaced people with everything from lifesaving search-and-rescue boats to food and legal advice. It elevates the voices and visibility of refugees and galvanises public support for agile community organisations providing vital support along migration routes globally.

Summary of the Role

Choose Love is seeking a highly skilled and experienced Director of Communications & Digital to join its Senior Leadership Team on an interim basis for 6 months (with the possibility of extension), covering the permanent Director of Communications. Reporting to the Deputy CEO, the role will ensure winter fundraising activities, campaigns and social media content deliver ambitious fundraising and audience engagement targets.

Responsibilities

• Develop and execute communication and digital strategies aligned with Choose Love’s goals, particularly around the Choose Love Shop (online and physical) and winter crowdfunding targets.
• Lead a high-performing team of communication and digital professionals.
• Maintain strong relationships with media outlets and stakeholders, working with the Director of Partnerships, SLT and the Executive Leadership Team.
• Stay ahead of key media and news items and oversee all communication materials, including press releases, media kits, website content, newsletters and social media campaigns.
• Oversee effective social media campaigns to increase brand awareness and income.
• Conduct market research and analyse sector trends to identify growth opportunities.
• Collaborate with Programmes, Partnerships and the ELT to ensure consistent messaging and brand alignment.
• Monitor and evaluate communication and digital initiatives using analytics.
• Work with the ELT to manage humanitarian crisis communications.
• Be a key leader in the Sudan awareness campaign, co-managing the project manager.
• Recommend innovative strategies to drive engagement and reach new audiences.

Essential Criteria

• Extensive senior-level experience in a communications or digital role.
• Experience running successful social media, digital and fundraising campaigns.
• Strong leadership skills with the ability to inspire and motivate a team.
• Experience engaging a global audience in an international context.
• Exceptional written and verbal communication skills.
• Experience developing and executing communication and digital strategies with achievable income targets.
• In-depth knowledge of digital tools, social media platforms and analytics.
• Proficiency in media relations and cultivating relationships with journalists and influencers.
• Excellent project management and organisational skills.
• Creative, strategic and analytical thinking.
• Flexibility to work out of hours when needed.
• Commitment to Choose Love’s values and to embedding equality, diversity and inclusion.

Desirable

• A network of media and press contacts.

How to Apply

Send your CV and a covering letter explaining how you meet the criteria to people@choose.love by 12pm on 19 November 2026. Applications are assessed on a rolling basis and interviews will take place as soon as possible after the closing date. Employment is subject to a satisfactory DBS check and two references.

Location & Salary

London, hybrid (three days per week in the office). 6-month fixed-term contract with immediate start.

£75,000 – £85,000.