Digital Communications Officer

Key Information

Salary: £43,400 per annum FTE (pro rota for part time)Duration of Contract: PermanentHours per week: 21 hours per week - Wednesday to Friday (part time)Location: Hybrid working with one day a week (Wednesday) in our Chelsea office. One day a month at our Sutton site.Closing Date: 08/09/2026

Job Details

We’re looking for a Digital Communications Officer to join our friendly, fast-paced Development and Communications team. You'll help ensure the ICR’s website is engaging, accessible and easy to find, working with colleagues across the organisation to create compelling digital content that supports our research, fundraising and reputation.

You’ll be passionate about digital storytelling and using digital channels to connect with audiences and drive impact. An interest in cancer research would be a bonus, but most importantly you'll be excited about communicating complex ideas in a clear, engaging way.

Key Responsibilities

As our Digital Communications Officer, you will:

•  Review, edit and publish website content, ensuring it is accurate, engaging and accessible.
•  Create and edit digital content, including web copy, videos, graphics and other multimedia assets.
•  Work with researchers, fundraisers and colleagues to develop effective online content.
•  Support the ongoing development and optimisation of the organisation's website.
•  Deliver digital projects to a high standard while managing competing priorities and deadlines.
•  Provide training and guidance on CMS use, digital best practice and accessibility.
•  Support social media content creation and channel management when required.
•  Develop and maintain digital assets and content within the digital asset management system.
•  Build strong relationships with stakeholders across the organisation.
•  Coordinate website enhancements and updates with technical and digital services teams.

About You

You'll bring:

• Excellent written and verbal communication skills, with a high standard of written English.
• Strong content writing, editing and proofreading skills for digital channels.
• Experience creating and managing engaging digital content across websites and social media.
• Proven experience using content management systems (CMS) and web publishing tools.
• Ability to interpret basic HTML and make website content updates.
• Experience producing multimedia content, including video creation and editing, using tools such as Adobe Creative Suite and Canva.
• Strong creative skills, with the ability to develop compelling digital campaigns and storytelling content.
• Experience monitoring and reporting on website and social media performance using analytics tools.
• Strong stakeholder management and interpersonal skills, with the confidence to advise and influence colleagues at all levels.
• Highly organised, self-motivated and adaptable, with the ability to manage competing priorities, meet deadlines and work collaboratively within a team.

We encourage all applicants to access the job pack attached for more detailed information regarding this role. 

About The Institute of Cancer Research

Why work for us?

As a member of staff, you'll have exclusive access to a range of staff benefits.

The ICR is committed to supporting overseas applicants applying for roles, please click here to find out further information.

The Institute of Cancer Research, London, is one of the world's most influential cancer research institutes, with an outstanding record of achievement dating back more than 100 years. Further information about working at the ICR can be found here.

At the Institute of Cancer Research, we champion diversity as we believe it fuels innovation and drives impactful research. We welcome applicants from all walks of life, valuing diverse perspectives that enrich our work.

Don't let a checklist of qualifications hold you back – if you're passionate about the role, we want to hear from you. Your unique experiences and backgrounds contribute to the richness of our team. We are committed to being an equal opportunity for all, regardless of ethnicity, gender, age, sexual orientation, disability, or any other dimension of diversity. Join us in creating an inclusive environment where everyone's voice is heard and valued.

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