Communications and PR Officer

The Nightingale Cancer Support Centre
Salary: £28,000 per year (£35,000 FTE equivalent)
Hours: 4 days per week, worked either as full days or spread across 5 days at reduced hours
Location: Enfield, London

About The Nightingale

We are a small local charity that packs a powerful punch, supporting local people in the community with cancer.

We are unique in the community in that we deliver over 20 services, all free, to people living with cancer.

One in two people will likely be diagnosed with cancer in their lifetime, and our experience reflects this, with the number of service users increasing by approximately 25% year on year.

Currently, just under 7% of people with cancer in Enfield access our services. This means there is huge unmet need in the community.

We want to change this and have an exciting and ambitious plan to increase access and reach to include currently under-represented groups such as diverse communities, younger people and more men, while addressing socio-economic and cultural barriers to access.

The Communications and PR Officer will play a crucial role in raising awareness and visibility of The Nightingale during this exciting time of growth.

We are looking for a passionate and driven Communications Officer to help put us on the map. If this sounds like you, please read on.

The Role

Reports to: CEO
Responsible for: Social Media Coordinator

The Communications and PR Officer will be responsible for both internal and external communications, including employee engagement, website, social media and traditional media.

Main Responsibilities

Internal Communications

• Help the CEO with drafting speeches and preparing presentations.
• Organise events, webinars and internal briefings to engage employees.
• Work closely with the Volunteer Coordinator to develop engaging communications for the recruitment and retention of volunteers.

External Communications and PR

• Write, edit and distribute press releases, newsletters, reports, speeches and website content.
• Act as a spokesperson and coordinate interviews with the media.
• Collaborate with the Fundraising and Marketing Manager to ensure maximum exposure for key events throughout the year, generating support for fundraising activities.
• Build contacts with local, regional and national media.
• Monitor UK local, regional and national media coverage, analyse trends and report on communications effectiveness.
• Lead on crisis communications and issues management.

Social Media

Work closely with the Social Media Coordinator to ensure that social media acts as the public face and voice of the charity, amplifying news and events and building support within our community.

Website

• Maintain website content, look and feel to ensure it remains fresh and engaging.
• Ensure the website acts as an effective gateway into the charity.

Skills and Qualifications

• Strong writing, editing and content creation abilities.
• Strategic thinker able to see the bigger picture, with experience developing and implementing comprehensive communications and PR strategies.
• Media relations experience, with the ability to pitch and sell in stories, profiles and opinion pieces.
• Working knowledge of digital tools and platforms such as Microsoft Office, Adobe Creative Suite, WordPress, Mailchimp, Hootsuite and Google Analytics.
• Excellent interpersonal skills and media handling experience.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

Person Specification

Essential

• University graduate or equivalent experience.
• Experience of internal communications and people engagement techniques and strategies.
• Experience of building a corporate profile and raising the visibility of a charity using different communications platforms.
• Experience of issues and crisis management.
• Experience of creating and launching campaigns to support fundraising activities.
• Understanding of campaigning tactics and strategies to deliver impactful campaigns that hit the target.
• Experience of media relations, understanding what makes a news story and the ability to pitch and sell news and feature articles.
• Experience building and maintaining relationships with journalists and existing media contacts.
• Experience identifying and segmenting audiences and ensuring relevant messaging that resonates.
• Knowledge of using analytics and data to shape engagement and narrative.
• Excellent knowledge of social media and content development.
• Understanding of different tools for social media content development.
• Ability to keep track of current affairs and the news cycle to anticipate potential news hooks and stories.
• Ability to monitor and keep abreast of current affairs.
• Working knowledge of the UK media landscape.

Desirable

• Training in media or journalism.
• Knowledge of different internal digital communications platforms.
• Knowledge of the charity and healthcare sectors and key policy drivers.

Benefits

• 25 days of annual leave, in addition to bank holidays.
• Relaxed work environment with a smart-casual dress code.
• Opportunity to join the workplace pension scheme.

Equality and Safeguarding

The Nightingale Cancer Support Centre is an equal opportunities employer. We welcome applications from appropriately qualified people from all sections of the community.

The successful candidate will be subject to an enhanced DBS check and references will be required.

Further Information

For more information or an informal chat about the role, please contact:

Joanne Wilson
📧 joanne@nightingalesupport.org.uk
☎️ 0208 366 4333

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