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LOYALTY AND CULTIVATION SENIOR MARKETING EXECUTIVE

£32,000 – £35,000 plus benefits

Reports to: Loyalty, Cultivation and Engage Marketing Lead

Directorate: ​Marketing, Fundraising and Engagement

Contract: ​Fixed Term Contract – 12 Months

Hours: 35 hours per week

Location: ​Stratford, London, 1-2 days per week in office.

Closing date: 02 April 2024 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact [email protected] as soon as possible.

Recruitment process: Competency based interview + Task

Interview date: 11/12 April 2024

 

 

 At Cancer Research UK, we exist to beat cancer.

 

This role is an opportunity to deliver exciting and large-scale multi-channel, mass marketing activity to drive loyalty and cultivate ongoing engagement from people who have chosen to support Cancer Research UK.

 

We are fortunate to have a large database of supporters who have helped us fund world-class research which drives forward advances in the prevention, diagnosis and treatment of cancer. The Loyalty & Cultivation Team looks after the campaigns and journeys which these supporters receive, across multiple channels, to motivate, engage and inspire them to continue their journey with us.

We are looking for an experienced and creative marketer to join the team, delivering key cross-organisational campaigns such as the Annual Supporter Update and the Christmas thanking campaigns. You’ll support the Marketing Manager to deliver loyalty and cultivation marketing plans, design journeys, and meet KPIs to time and budget.

 

What will I be doing? 

  • Lead on all aspects of campaign delivery including email content and build, direct mail production and fulfilment, and paid digital campaign delivery
  • Develop great, engaging copy and creative that is on brand and connects with the needs of our supporters, to share impactful research stories, personal stories of our supporters’ experiences, and thank supporters
  • Translating cross-channel audience strategies into campaign-specific briefs, collaborating with internal teams and agencies to lead the delivery of campaign set-up requirements
  • Work with UX experts to devise pre-launch test and learn initiatives to optimise campaigns, journeys and creative
  • Leading on in-campaign reporting and post-campaign analysis to consistently optimise our campaigns and journeys in both the short and long term
  • Undertaking internal and external landscape analysis to define and develop the audiences, engaging stories and product offerings that will most engage and inspire CRUK supporters

 

What are you looking for?

  • Relevant experience of delivering multi-channel campaigns, from planning through to execution and analysis
  • Evidence of loyalty, cultivation or supporter journey marketing experience
  • Good understanding of end-to-end supporter or customer journeys or loyalty programmes, and the role of different channels in fully integrated campaigns
  • Data-driven with a good understanding of UX principles and experience of interpreting results and using insight to recommend opportunities for optimisation
  • Experience of developing highly effective copy and campaign assets and adapting for use across channels
  • Commercially aware with experience of managing budgets for marketing campaigns and delivering within budget
  • Experience of managing and motivating agencies to drive maximum value from relationships

 

 

 

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism   

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

 

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

 

How do I apply?

 

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

 

 

For more information on this career opportunity please visit our website or contact us at [email protected].

For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.

 

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There’s a place for everyone at Cancer Research UK. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We’re committed to creating an inclusive culture where everyone can be themselves and reach their full potential.

 

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented, and believe that a diverse workforce will help us to beat cancer sooner.

 

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you. We don’t expect everyone to meet all of the criteria listed.

 

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen by emailing us at [email protected].

 

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

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