Head of Content Strategy

Job title Head of Content Strategy – London Transport Museum (LTM)
Salary £50,670 – £66,980, plus benefits (see more information below): 
Location: Covent Garden / Museum Depot at Acton / hybrid working 
Contract Type: Permanent 

About London Transport Museum (LTM)

Based in Covent Garden, we are the world’s leading museum of urban transport and an award-winning day out. But that’s just part of our story. We are passionate. We are curious. We are adventurous.

As a heritage and education charity, we reach every primary school in the capital to fire the imaginations of tomorrow’s engineers, designers, scientists, and arts enthusiasts. With business partners and industry decision-makers, we tackle the topics that matter to London, from smart cities to green innovation.

We want to close skills gaps, redress gender imbalances and create opportunities for under-represented and disadvantaged communities.

We want to ignite curiosity to shape the future.

At LTM we welcome children, young people and adults at risk as Museum visitors and through engagement projects. We take safeguarding our visitors seriously and ensure all our staff and volunteers are DBS checked, regularly trained, and feel confident following our thorough safeguarding procedures. At LTM, safeguarding is everyone’s responsibility.

Overview of project/role

The Head of Content Strategy at LTM plays a pivotal role in the planning and production of content for dissemination across all digital channels and platforms.

Reporting to the Director of Content, this is a new role at LTM and will be responsible for shaping and growing and nurturing a new creative content team including developing effective and efficient processes and procedures.

The role will be instrumental in bringing the Museum’s rich history and collections to a global audience through engaging and innovative digital content and contribute to the Museum’s mission of celebrating London’s rich transport and design heritage and shaping its future.

Key Accountabilities

•    Collaborate with the Director of Content and Director of Learning and Participation to develop a comprehensive content strategy aligned with the museum’s mission and goals.
•    Create content calendars and schedules to ensure a steady flow of content across various digital channels.
•    Lead the development of multimedia content, including videos, podcasts, blog posts, bespoke programming on digital channels (e.g., Hidden London Hangouts), social media updates, and interactive experiences.
•    Oversee the production process from concept to execution, ensuring high-quality and engaging content.
•    Monitor audience feedback, comments, and analytics to continually refine content strategies and provide recommendations for wider improvements
•    Commission print, tour and digital content
•    Manage the London Transport Museum Library and team

Skills, Knowledge & Experience 

•    Education to degree level in media or museum relevant studies, or equivalent experience (essential)
•    Knowledge of commissioning process (essential)
•    Knowledge of digital media production including videography, audio recording and editing (essential)
•    Strong project management skills and the ability to work effectively in a collaborative team environment (essential)
•    Excellent communication and storytelling skills (essential)
•    Familiarity with digital tools, content management systems, and social media platforms (desirable)
•    Interest in transport past, present and future including design and a commitment to preserving and sharing cultural heritage (desirable)
•    Ability to work collaboratively with cross-functional teams (essential)
• Considerable experience in commissioning and producing content for exhibition and media including audio, visual, web content and written (essential)
•    Considerable experience managing staff and contractors (essential) 
•    Experience in storytelling, editorial, content production, multi-channel programming, communications, digital media, or a related field (essential)
•    Proven experience in content production and management, preferably in a cultural, broadcast, creative or museum setting (desirable)
•    Budget management experience (essential)

Equality, diversity, and inclusion
We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process 

•    Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter (minimum 1 page, maximum 2). Word format preferred and do not include any photographs or images

The closing date for applications is 26/06/24 @ 23:59

Interview dates: Between Monday 15 and Wednesday 17 July 2024.

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow.  Rewards vary according to the business area but mostly include:

•    Final salary pension scheme
•    Free travel for you on the TfL network
•    Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
•    30 days annual leave plus public and bank holidays
•    Private healthcare discounted scheme (optional)
•    Tax-efficient cycle-to-work programme
•    Retail, health, leisure, and travel offers
•    Discounted Eurostar travel