Digital Content Assistant

Job Purpose

• Take charge of the day-to-day maintenance of the Humanities web estate, adhering to established processes and procedures, and ensuring compliance with service level agreements.
• Offer digital support to the Web and Digital Team, Communications and Marketing Team, and the broader Faculty.

Key Responsibilities, Accountabilities or Duties

• Manage incoming IT Support Centre requests, actioning or reassigning.
• Moderate content submitted by contributors to the University’s main content management system, copyediting as necessary in alignment with best practice and brand guidelines.
• Manage the editing and publication of news articles for internal stakeholders.
• Produce reports on the performance of the web estate, including interpreting and presenting GA4 (Google Analytics 4) data to internal stakeholders.
• Ensure quality assurance by correcting broken links and misspellings using website governance/optimisation software, utilising the same software to improve accessibility and search engine optimisation.
• Produce training materials for the Web and Digital Team, Communications and Marketing Team, and the broader Faculty, also contributing to the team’s internal knowledge base and external SharePoint communication site.
• Work according to and ensure compliance with legal, editorial, accessibility, and design guidelines.
• Perform other duties as required by the Web, Content, and Digital Marketing Manager or Senior Digital Marketing Officer.

What you will get in return:

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status.  All appointments are made on merit.

Our University is positive about flexible working – you can find out more here

Hybrid working arrangements may be considered.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any recruitment enquiries from recruitment agencies should be directed to [email protected]. Any CV’s submitted by a recruitment agency will be considered a gift.

Enquiries about the vacancy, shortlisting and interviews:

 

Name: Dominic Claeys-Jackson

Email: [email protected]

General enquiries:

Email: [email protected]

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.