Content Assistant (Business Team), BBC Proms

Band:  B
Contract type:  4-month attachment/fixed term contract
Location:  London
Salary:  c. £24,039 + London Weighting of £5,164 (depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights).

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

 

• Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
• Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
• Benefits – We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.

Freelancers are eligible to apply for an internal role if they are on a Worker Contract and they have worked continuously for 6 months. If they have worked for less than 6 months continuously or have a break of 3 weeks or more between engagements, they must seek Divisional HR approval to apply for an internal role prior to submitting an application.

If they are unsure which contract they are on, they can speak to their booker or the HR BP, however if it helps – both a PAYE freelance or Modus Gross contract is considered a Worker contract and covered by the Worker terms found here.

Job Introduction

 

The BBC Proms is the biggest classical music festival in the world. We run over 100 live events over 2 months in the summer at the Royal Albert Hall in London and venues around the UK. Nearly everything we do is broadcast across BBC Radio, TV and online.  We are a creative, innovative festival that connects with audiences around the UK and across the globe.

 

We are looking for a Content Assistant to join the Business Team. The successful candidate will work and communicate with a wide range of people, from external Artists, Orchestras & Choirs, Publishers, and Agents to BBC Internal Departments, and many more. The main duty in this role will be the administering of complimentary and promoter tickets, but there will be many other tasks, which will be informed by the Business Coordinator. The Business Team is a small, dynamic team that works very closely with Marketing, Communications and Live Events, and the successful candidate will have opportunities to grow their skills in these areas in the role, through tasks such as setting up systems, providing administrative support, and working at events throughout the Proms Season.

 

In any single week at the BBC Proms you could be working on events like a London Symphony Orchestra Prom with Sir Simon Rattle, a Northern Soul Prom, a Horrible Histories Prom, a City of Birmingham Symphony Orchestra Prom, a Chineke! Prom and the BBC Orchestras and Choirs. Click Videos – Proms 2023 – BBC – BBC to see a taste of the Proms in 2023.

 

We want the Proms to be for everyone and are looking for people to help us do that.

 

This year’s Proms season will run from Friday 19 July – Sat 14 Sept 2024.

Main Responsibilities

 

The BBC Proms Team are recruiting for a 4-month fixed-term role as a Content Assistant, running from May 2024 to the end of the Proms Season in September 2024.

 

The Content Assistant will provide comprehensive administrative support to managers and team-members within the Business Team. The role will be responsible for a broad range of administrative tasks, including the handling and direction of queries, maintenance of records, acting as the first point of contact for the team, and the coordination of projects and activities. Working closely with the Business Coordinator, the Content Assistant will play a crucial role in the ticketing process in the 2024 Proms Season.

 

Additional duties include:

 

• To contact, record and administer the complimentary and promoter tickets including artists, agents, publishers and internal contacts.
• Liaising with internal and external contacts including the Royal Albert Hall, Agents, Artists and Orchestras, including the BBC Performing Groups, Publishers, BBC Radio 3 and various other contacts, both internal and external.
• To maintain accurate spreadsheets of complimentary, promoter/guest tickets and financial information.
• To send through lists with ticket requirements to the Royal Albert Hall Box Office on a daily basis.
• Manage the spreadsheet recording internal orders for concert programmes.
• Assist in some front of house duties, i.e. Press Duty during the Proms season with other members of the Proms team.
• To undertake general administrative duties.

 

Are you the right candidate?

 

To be successful in the role you will need:

 

• Excellent interpersonal skills (i.e. able to communicate collaboratively and confidently with a wide range of people).
• Excellent forward planning and organisational skills are essential.
• The ability to demonstrate a flexibility of approach and have the ability to work using initiative, as well as part of a team in a timely and organised way.
• Proficiency in the use of Excel and Google Docs, and have the ability to adapt quickly to a variety of software packages.
• To be able to cope under pressure with a demanding workload and short deadlines. Able to work in a fast-paced environment.
• Experience of working in an administrative role within an office environment.
• A commitment to creating inclusive opportunities for people of all backgrounds to participate in arts and culture.
• Experience of working in music and live events is desirable but not essential.

 

About the BBC

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

 

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours here.

 

Diversity matters at the BBC. We have a working environment where we value and respect every individual’s unique contribution, enabling all of our employees to thrive and achieve their full potential.

 

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

 

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

 

To find out more about Diversity and Inclusion at the BBC, please click here.