Marketing and Communications Officer

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Marketing and Communications Officer

Salary: £25,000

 

Hours: Full time 37.5 hours per week

Contract type: Permanent

Location: Bath or Exeter

Additional information: 

• Travel across the South West may be required on occasion

The Role:

 

Responsibilities include:

• Supporting the Marketing and Communications Manager to deliver our profile-raising strategy for Julian House and Julian House Trading, working across PR and traditional media, social media, website, campaigns and profile-raising partnerships.
• Using analytics tools to gather evidence about how well our owned channels are serving us, and helping to develop improvement plans where needed.
• Working with colleagues and service users to create engaging and informative multimedia content that supports strategic goals, including written, video and graphic content.
• Managing our social media and email channels in line with agreed strategies, ensuring that output supports agreed communications priorities throughout the year.
• Creating compelling case studies which showcase our clients’ stories and the work of our frontline teams.
• Maintaining the Julian House charity and Julian House Bike Workshop websites on a day-to-day basis; making recommendations for improvements as appropriate.
• Supporting the Marketing and Communications Manager to research, prepare and pitch stories to local and national media

 

Qualifications / Requirements: 

• Demonstrable track record of creating multimedia content, including video and graphics or illustration, which inspires audiences to act.
• Knowledge of SEO, keywords and other digital marketing tactics and tools, including how to use digital analytics to track the impact of communications and marketing output.
• Excellent written communication skills, with the ability to create clear and compelling copy for all channels.
• Knowledge of the homelessness or social inclusion sectors would be desirable, but not essential.

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the role, please contact our recruitment team on [email protected]. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!